Frequently Asked Questions (FAQs)

Frequently Asked Questions

1. What sizes are available?

Our sandals and shoes are available in sizes 39 to 44 (EU sizing). If you are unsure of your size, please refer to our size guide or contact us for assistance.

2. Are your products genuine leather?

Yes! All Bakhtar Shoes products are crafted from 100% genuine leather. We take pride in delivering premium quality footwear — The Art of Leather, Handcrafted in Peshawar.

3. How long does delivery take?

Orders are typically processed within 1–2 business days. Delivery within Pakistan takes 3–5 business days depending on your location.

4. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan. You can also pay online via credit/debit card or bank transfer.

5. Can I return or exchange my order?

We accept returns and exchanges within 7 days of delivery, provided the product is unused and in its original condition. Please contact us to initiate a return.

6. How do I care for my leather shoes?

To maintain the quality of your leather footwear, avoid prolonged exposure to water, clean with a soft dry cloth, and apply leather conditioner periodically.

7. How can I contact you?

You can reach us via WhatsApp, email, or through the contact form on our website. We are happy to assist you!

Walk with Confidence — Bakhtar Shoes, The Art of Leather.