Return Policy

Return & Exchange Policy

At Bakhtar Shoes, your satisfaction is our top priority. We stand behind the quality of every pair we craft. If you are not completely satisfied with your purchase, we're here to help.

Returns

  • You may return unused items within 7 days of delivery.
  • Items must be in their original condition, unworn, and in the original packaging.
  • Customized or personalized orders are not eligible for return.

Exchanges

  • We offer free size exchanges within 7 days of delivery.
  • To request an exchange, contact us with your order number and the size you need.

How to Return

  1. Contact us at our store email or phone with your order details.
  2. We will guide you through the return process.
  3. Once we receive and inspect the item, a refund or exchange will be processed within 3-5 business days.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately. We will replace it at no extra cost.

Bakhtar Shoes — The Art of Leather.