Frequently Asked Questions

Sizing & Fit

Q: What sizes do you offer?
A: We offer sizes 39 to 44 in all our sandals and shoes.

Q: How do I find my size?
A: Our sizes follow standard European sizing. If you are between sizes, we recommend going one size up for the best comfort.

Products & Quality

Q: What type of leather do you use?
A: We use premium full-grain leather — the highest quality leather available, known for its durability and natural beauty.

Q: Are your shoes handmade?
A: Yes! Every pair of Bakhtar Shoes is carefully handcrafted by skilled artisans.

Orders & Shipping

Q: How long does delivery take?
A: Orders are typically delivered within 3-7 business days across Pakistan.

Q: Do you ship outside Pakistan?
A: We are currently shipping within Pakistan. International shipping is coming soon!

Returns & Exchanges

Q: Can I return or exchange my order?
A: Yes! We accept returns and exchanges within 7 days of delivery. Please see our Return Policy for full details.

Care & Maintenance

Q: How do I care for my leather shoes?
A: Clean with a soft dry cloth. Apply leather conditioner every few months to keep them supple and shiny. Avoid prolonged exposure to water.

Still have questions? Contact us — we're happy to help!

 Bakhtar Shoes — The Art of Leather.